Privacy Policy

Effective Date – 10/01/2023

PLEASE READ THIS PRIVACY POLICY (“POLICY”) CAREFULLY BEFORE USING THIS WEBSITE (“SITE”). BY USING THIS SITE, YOU AGREE TO BE BOUND BY THIS POLICY, AS SUPPLEMENTED OR MODIFIED BY ROCKET SBA, FROM TIME TO TIME IN ITS SOLE DISCRETION. IF YOU DO NOT CONSENT TO THE TERMS OF THIS POLICY, PLEASE DO NOT USE THIS SITE OR SUBMIT INFORMATION TO ROCKET SBA.

Using This Site

Rocket SBA is the commercial operator of this Site. However, software, hosting, content, and other functions related to the operation of this Site may be provided by our affiliates and its direct and indirect subsidiaries; our service providers,” i.e., contractors, vendors, distributors, and service providers); and/or other third parties who are in a business relationship with us (each, a “Third-Party Business”) (together, “Trusted Third Parties”). Trusted Third Parties are intended third-party beneficiaries of this Policy.

At Rocket SBA, protecting your privacy is very important to us. Our goal is to treat the personal information you furnish us with the utmost respect and in accordance with this Policy, which we have prepared so that you will clearly understand both our commitment to your privacy and our methods of collecting and using information.

This Policy applies solely to online data collection through this Site. It does not describe information collection policies for data we may collect through other Web sites, such as separate sites operated by our Trusted Third Parties that we do not control. By using this Site or communicating with Rocket SBA by e-mail, you agree to the terms of this Policy. IF YOU DO NOT AGREE TO ABIDE BY THE TERMS OF THIS POLICY, PLEASE DO NOT USE THIS SITE OR SUBMIT INFORMATION TO ROCKET SBA

What Information Do We Collect?

Anonymous Browsing/Cookies
When you visit this Site, we may place “cookies” on your computer. Cookies are small text files that our Web server automatically sends to your PC when you browse this Site. Cookies are stored as text files on your hard drive and can be accessed by our Web servers when you return to this Site. Cookies automatically collect and send us non-personally identifiable information about your Site visit – for example, your computer’s IP address, number of visits, average time spent, pages viewed, your navigation history through this Site, and other statistics. This information helps us improve your online experience in many ways: for example, by allowing us to monitor Site performance, make this Site easier to use, measure the effectiveness of our promotional placements, and tailor this Site to better match your interests and preferences. Cookies also allow us to recognize Users when they return to this Site, making the login process, our provision of products and services, and the overall online experience faster and more convenient. We may share information collected by cookies with our Trusted Third Parties, but only for the purpose of assisting us in the foregoing activities. Cookies cannot be used to access data from your hard drive or to personally identify you. If you prefer not to accept cookies, you can set your Internet browser to notify you when you receive a cookie or to prevent cookies from being placed on your hard drive. However, if you reject cookies, you will limit the functionality of this Site and may prevent yourself from accessing certain of our products and services.

Personal Information Collection
In addition to the information you provided to register for access to this Site, there are times when we may ask you for information about yourself, which we need in order to assist us in meeting your various needs, including:

  • Providing you with products or services you have requested
  • Servicing your account
  • Responding to your inquiries
  • Developing and/or informing you of other products or services that may be of interest to you
  • Compiling data related to market research and trends relevant to your business.

To provide these services, we may ask you to provide, among other things, your name, postal address, e-mail address, telephone and fax number, as well as billing and financial account information, including financial statements, and other information concerning your business. In addition, this Site may have a feature in which you may apply online for our products or services, which may require us to gather additional information to determine your eligibility for such products or services.

Information Sharing

When you provide us with personal information, we will use that information for the purpose for which we collected it – for instance, providing you with products or services, facilitating a transaction, servicing your account, and responding to your inquiries. We may also share your personal information with our Trusted Third Parties for the purpose of assisting us in the foregoing activities, and with our Rocket SBA Affiliates so they may contact you directly about products or services they believe may be of interest to you. However, we will never share your personal information with non-affiliated third parties for marketing purposes. All of our Trusted Third Parties are under obligation to maintain the security and confidentiality of your personal information in accordance with this Policy. We may also disclose your personal information to third parties in response to a request by a law enforcement authority, or when required or permitted by law or legal process, including a court order or subpoena.

In addition, we may share aggregate, non-personal information (e.g., information collected by cookies) with our Trusted Third Parties.

Finally, in the event Rocket SBA merges with another company, or another company acquires all or substantially all of Rocket SBA’s assets, including, without limitation, in the event of bankruptcy, you acknowledge that your personal information may be among the items transferred in that transaction. In such event, your personal information will continue to be governed by this Policy.

By submitting personal information to Rocket SBA, you acknowledge and provide your consent to Rocket SBA to transfer and store your personal data across national boundaries for purposes described in this Policy.

E-Mail Communications, Online Surveys, and Opt-Out

Occasionally, we will send you e-mail communications – on our own behalf and on behalf of our Trusted Third Parties – containing information that we believe may be of interest to you, for instance, information about products and/or services, or for the purpose of conducting online surveys. Other times, you might receive e-mail communications directly from our Rocket SBA Affiliates informing you about products or services they believe may be of interest to you. However, you always have the choice as to whether or not you want to receive these kinds of communications. In fact, most of those e-mail communications will not be sent to you unless you have expressed interest in receiving those types of communications by responding to certain prompts on this Site. In addition, there may be an option for you to “unsubscribe” from receiving marketing communications.

How Do You Update Your Information?

You can update your information by contacting us as described below to request changes or deletions to your personal information.

How Is Your Information Secured And Protected?

At Rocket SBA, our goal is to protect your personal information submitted to us through this Site. We maintain physical, electronic, and administrative safeguards to protect your personal information from accidental, unauthorized, or unlawful access, use, modification, disclosure, loss, or destruction. We restrict access to information about you to those individuals who need to know the information in order to perform activities consistent with those stated in this Policy. We instruct our employees with access to your information that it is to be used only in adherence with the principles set forth in this Policy and the laws applicable to our business. Employees who misuse customer information are subject to disciplinary action.

Our e-mail server, however, is not encrypted. If your communication is very sensitive or includes highly confidential information, you may want to send it by means other than ordinary e-mail.

Finally, no security measures, however, thorough, are perfect. Accordingly, we do not guarantee or warrant the security of the information you provide to us.

Other Information Collectors

This Policy addresses only the use and disclosure of information we collect online through this Site. This Site may include links to the Web sites operated by our Trusted Third Parties. The privacy policies of those sites may be different from ours. When you leave this Site and disclose your personal information to third parties on other Web sites, you are subject to the privacy policies for those sites. We are not responsible for the content of third-party privacy notices, or the privacy practices employed by any third parties.

International Users

This Site is administered by Rocket SBA, and this Policy is provided in accordance with and subject to, applicable U.S. law. Access to this Site is intended only for Users located within the United States. ROCKET SBA ASSET MANAGER MAKES NO REPRESENTATION OR WARRANTY OF ANY KIND THAT USE OF THIS SITE OUTSIDE OF THE UNITED STATES IS LAWFUL OR PERMISSIBLE. Those who access this Site from other jurisdictions are responsible for their compliance with local laws pertaining to the use of this Site. If you decide to continue to access this Site from your location outside of the United States, you hereby agree to be subject to this Policy and waive all other privacy-related rights you may have.

Children Under 18 Years of Age

This Site is not intended for persons under 18 years of age. We do not knowingly solicit or collect personally identifiable information from, or knowingly market our products or services to, children under 18 years of age.

What If We Change This Policy?

We may revise this Policy at any time. We encourage you to visit this page periodically to review our current Policy so that you will always know what information we gather and how we may use that information. In the event we make any material changes to this Policy, we will post a notice for at least 30 days following such change.

Contact Us

If you have any questions regarding this Privacy Policy, please contact:

Rocket SBA
Attn: Legal Department
999 Vanderbilt Beach Road
Suite 200
Naples, FL 34108
1-888-414-3060

View our terms of use in addition to this information.